1.Do you ship to X / where can I find shipping information?
Please click here for information on shipping.
2.What methods of payment do you take?
We accept credit cards , Paypal, Visa，Mastercard，Maestro，American Express，JCB，银联，Diners Club，Apple Pay，Google Pay
We do not store any credit card information. All credit card information is processed through SSL for security, as is standard.
3.Do you offer warranty? What is your return and exchange policy?
We are able to offer warranty on certain products. Please click here to see our Warranty and return/exchange policy.
4.An item I want is "Out of Stock", how can I order it?
For out-of-stock items, we typically re-stock within 2-4 weeks, depending on production. If you have any questions about a specific product, please contact us.
5.I have a problem with my product - what do I do?
Please provide your order number and we will help you apply for after-sales service.
Contact me: support@t238.net
Or click “Chat” at the bottom right corner of the website to contact us.
6.Do you offer free shipping?
We now have free shipping over $98, under $98 we charge $7.99/$9.99 shipping, some countries or regions require $12.99 shipping.
7.What happens if my package arrived damaged?
Please provide your order number and we will help you apply for after-sales service.
Contact me: support@t238.net
Or click “Chat” at the bottom right corner of the website to contact us.
8.TRACER UNITS What are the reasons why the red charging light does not turn off?
1）.Switch failure.
2）.Circuit board desoldering.
3）.The battery connection is not normal.
4）.Physical damage to the battery
9.What is the maximum size of spring that can be mounted on both long and short shaft motors?
The maximum spring size is M150. However, M120 is recommended.
10.In which tracer attachment with flash simulation can you disable “automatic shutdown”?
None of them can. They all turn off automatically after 20 minutes.
11.How do I download the T238 FCU app on iphone？
The FCU APP software can be downloaded via the following link：https://t238.net/blogs/technical-documents/t238-fcu-app-download
12.How many days does it take for an order to be delivered?
Please click on the link for details:
https://t238.net/policies/shipping-policy
13.T238 Programmable Mosfet For LH AUG Vector TAR21 Installation Instructions
Does a smaller gear ratio mean a higher RPM motor is needed to fit?
Means a higher torque motor is needed. DSG gears shoot twice as fast as regular gears for the same rpm motor, DSG will fire twice a turn, regular gears fire once a turn.
