T238 Blog

FAQ

by KeSini on Aug 23, 2024

FAQ

 1.Do you ship to X / where can I find shipping information?

Please click here for information on shipping.

 

2.What methods of payment do you take?

We accept credit cards , Paypal, Visa,Mastercard,Maestro,American Express,JCB,银联,Diners Club,Apple Pay,Google Pay

We do not store any credit card information. All credit card information is processed through SSL for security, as is standard. 

 

3.Do you offer warranty? What is your return and exchange policy?

We are able to offer warranty on certain products. Please click here to see our Warranty and return/exchange policy.

 

4.An item I want is "Out of Stock", how can I order it?

For out-of-stock items, we typically re-stock within 2-4 weeks, depending on production. If you have any questions about a specific product, please contact us.

 

5.I have a problem with my product - what do I do?

Please provide your order number and we will help you apply for after-sales service.
Contact me: support@t238.net
Or click “Chat” at the bottom right corner of the website to contact us.

 

6.Do you offer free shipping?

We now have free shipping over $98, under $98 we charge $7.99/$9.99 shipping, some countries or regions require $12.99 shipping.

 

7.What happens if my package arrived damaged?

Please provide your order number and we will help you apply for after-sales service.
Contact me: support@t238.net
Or click “Chat” at the bottom right corner of the website to contact us.

 

8.TRACER UNITS What are the reasons why the red charging light does not turn off?

1).Switch failure.
2).Circuit board desoldering.
3).The battery connection is not normal.
4).Physical damage to the battery

 

9.What is the maximum size of spring that can be mounted on both long and short shaft motors?

The maximum spring size is M150. However, M120 is recommended.

 

10.In which tracer attachment with flash simulation can you disable “automatic shutdown”?

None of them can. They all turn off automatically after 20 minutes.

 

11.How do I download the T238 FCU app on iphone?

The FCU APP software can be downloaded via the following link:https://t238.net/blogs/technical-documents/t238-fcu-app-download

 

12.How mane days are will come the orders?

Please click on the link for details:
https://t238.net/policies/shipping-policy

 

13.T238 Programmable Mosfet For LH AUG Vector TAR21 Installation Instructions

Describe: Electronic Fire Control DTU Module Digital Trigger for LH AUG Vector TAR21
14.Can I swap front and rear wiring in my DTU?
 
If you have discovered that you need an DTU with reverse wiring (e.g. rear instead of front), we recommend sending it back and exchanging it for the correct one. We do not recommend rewiring the DTU as you can easily overheat the board and permanently damage the DTU, which is not covered by warranty.
15.What is the difference between ETU 1.42 and v1.7 or 1.9?
16.Will there be a short version of the blue 25k brushless motor? (for the V3 transmission)
Yes, they have been produced!
17.Can the T238 daybreak tracer and chrono barrel go on the ZWQ S200S viper?
This is based on the dimensions of the adapter and the muzzle, you measure to see if it fits
18.will a brushless motor work with a perun mosfet?
It is not recommended to use them together as this can damage the ESC of the motor.
19.Is 2250KV enough for a 16:1 dsg?
Does a smaller gear ratio mean a higher RPM motor is needed to fit?

Means a higher torque motor is needed. DSG gears shoot twice as fast as regular gears for the same rpm motor, DSG will fire twice a turn, regular gears fire once a turn.

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