物流政策
1.SHIPPING
Most of orders from T238 are shipping from our warehouse in Shenzhen,China so the ETA for every parcel would be 1-3weeks just depend on what shipping option you choose.
The default logistics carrier of Standard shipping and freeshipping is 4PX.At some point we might change to other options like DHL EXPRESS or SFEXPRESS.For all in stock items ,the order usually will be shipped out and the tracking number updated to your email in 1-3 work days.
Track by this web: https://www.17track.net/zh-cn
Tracking number of 4PX will be like:4PX3000083060586CN;
Tracking number of YANWEN will be like: UJ052211535YP
DHL express will be like:5294919140;
SF express will be like:SF1312068180949.
Reference eta of shipment:
5-7days USA/CA
5-10days EU
7-10days AU
7-12days Asia
15-20days Other
2.WARRANTY
This is to ensure our every customer to get quality products.
If one or more of the products you received shows quality issues within the warranty period, you can request for Return Merchandise Authorization. All returns are activated after getting Return Merchandise Authorization.
Procedures of our warranties:
When contacting us with your claims, please send us the video or photos that showing the issue at the same time.
We will contact you for more detailed information or response within 24 hours.
If a product is within our warranties, you may have to return it. The responsibility for return shipping fee, depends on actual problems(wrong usage or factory defect）
Warranty time:
For T238 brand products ,we have a SIX MONTHS WARRANTY
Note:
– Please check all the items’ quality within 7 days since you receive it. If there are any quality issues, please contact us
（Email：sale@t238.net）.
– The warranty period starts on the day the item is delivered to you.
Most of orders from T238 are shipping from our warehouse in Shenzhen,China so the ETA for every parcel would be 1-3weeks just depend on what shipping option you choose.
The default logistics carrier of Standard shipping and freeshipping is 4PX.At some point we might change to other options like DHL EXPRESS or SFEXPRESS.For all in stock items ,the order usually will be shipped out and the tracking number updated to your email in 1-3 work days.
Track by this web: https://www.17track.net/zh-cn
Tracking number of 4PX will be like:4PX3000083060586CN;
Tracking number of YANWEN will be like: UJ052211535YP
DHL express will be like:5294919140;
SF express will be like:SF1312068180949.
Reference eta of shipment:
5-7days USA/CA
5-10days EU
7-10days AU
7-12days Asia
15-20days Other
2.WARRANTY
This is to ensure our every customer to get quality products.
If one or more of the products you received shows quality issues within the warranty period, you can request for Return Merchandise Authorization. All returns are activated after getting Return Merchandise Authorization.
Procedures of our warranties:
When contacting us with your claims, please send us the video or photos that showing the issue at the same time.
We will contact you for more detailed information or response within 24 hours.
If a product is within our warranties, you may have to return it. The responsibility for return shipping fee, depends on actual problems(wrong usage or factory defect）
Warranty time:
For T238 brand products ,we have a SIX MONTHS WARRANTY
Note:
– Please check all the items’ quality within 7 days since you receive it. If there are any quality issues, please contact us
（Email：sale@t238.net）.
– The warranty period starts on the day the item is delivered to you.